Terms and Conditions - January 2022

1 - Products and Services Provided

Walnart is the trading name of myself, Ginette McGee, a crafter based in the UK.  I can be reached at 18, Sandore Road, Seaford, East Sussex, BN25 3PR,  07989 134228.  I can be emailed at [email protected]

I aim to provide you with quality handmade gifts and decorations, whilst giving you complete satisfaction with your order and my service.   

2 - Placing an order

Placing an order with Walnart indicates you are agreeing to the following terms and conditions. This does not affect your statutory rights.  When I receive your order, you will be sent an automatic order confirmation.  This does not form a contract; the contract begins at the point I notify you of shipment. This allows for rare instances where I am no longer able to provide a product for any reason. You can cancel your order at any point up to the time of shipment.

3 - Pricing/availability

The total price payable will be confirmed before the order is placed. I endeavour to publish the correct prices for our products, and reserve the right to correct pricing information without notice as necessary.  Should I be unable to supply any particular product, you will be informed.

All prices are in £ (GBP) and are exclusive of delivery charges. All prices are inclusive of  VAT at the current rate.

4 - Payment

Payment is via Create Payments, who along with PayPal offer a secure and encrypted service giving your payment details the highest protection. Walnart does not collect or store your card payment details.

5 - Delivery

Delivery will be via Royal Mail to UK addresses only. The delivery cost will be clearly stated at checkout prior to order confirmation.  Current delivery charges may also be found here.  I endeavour to dispatch orders received before 1pm the same day, however occasionally circumstances may prevent this, in which case items will be sent the following morning.  You will be notified once your delivery is on its way. 

Should you be unavailable when Royal Mail attempt to deliver, they will normally either try again the following day or leave a card with details of where and how to collect your parcel.  If delivery is refused, or the parcel not collected from the collection point, you will be required to cover any costs incurred.  Goods can only be delivered to the address given on the order.

6 - Returns

Should you change your mind after the order has been dispatched, items may be returned within 14 working days in original packaging and condition at your expense.  It is recommended that proof of postage is obtained.  A refund will be issued for the cost of the goods only once I receive the items back in a resaleable condition.

Items with faults or damages in transit will always be replaced or refunded with the minimum of fuss.  Please email me at [email protected] at the first opportunity.

Returns should be sent to: Walnart, 18, Sandore Road, Seaford, East Sussex, BN25 3PR.

Our full returns policy can be found here.

7 - Complaints

Should you encounter a problem with any aspect of my service, please contact me at [email protected] or on 07989 134228.  We are all human, and sometimes things can go pear shaped, but I will always endeavour to put it right.

8 - Limitation of Liability

To the full extent permitted by law, my liability for breach of an implied warranty or condition is limited to the supply of the goods again or payment of the costs of having those goods supplied again.  I accept no liability for any loss whatsoever including consequential loss suffered by you arising from product/s we have supplied.  By accessing my website, you agree to indemnify and hold me harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of my website.

9 - Images

Product images are for reference only.  Images belong to Ginette McGee and are covered by intellectual property rights and may not be used by unauthorised parties for commercial purposes.

10 - Future Changes

From time to time, it may be necessary to update these terms and conditions.  Any changes will be clearly indicated on this page along with the date of implementation.  Continued use of the website signifies your acceptance to be bound by the latest terms and conditions.

11 - Governing Law

These terms and conditions of sale are governed by the laws of England and interpreted in accordance with English Law and the jurisdiction of English courts.